At INBTWN, your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect from users of our website, www.inbtwn.co (the “Website”), mobile applications (the “App”), and services (collectively, the “Services”), as well as how we use, share, and protect that information. By using the Services, you agree to the terms outlined in this Privacy Policy.

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at hi@inbtwnstudios.co.

1. Information We Collect

We collect both personal and non-personal information from users of our Services. This includes:

• Personal Information: Name, email address, mailing address, phone number, and any other personal details you provide when you make a purchase or contact us.
• Payment Information: Credit card or other payment details processed through secure third-party platforms.
• Demographic and Location Information: We may collect location data and demographic details to help us personalize your experience.
• Order Information: Details of the items you purchase and your order history.
• Communication Data: Comments, feedback, and other communications you provide to us.
• Device and Usage Data: We may collect non-identifiable information related to your device and browsing behavior, such as your IP address, browser type, and interaction with our website.

We may collect this information through direct interactions, automatic data collection technologies, and third-party service providers (such as Shopify).

2. How We Use This Information

The information we collect is used to:

• Process Transactions: Fulfill your orders and provide customer support.
• Personalize Your Experience: Customize content, recommendations, and offers based on your preferences.
• Improve Our Services: Analyze user behavior to enhance our products and services.
• Marketing: Send promotional materials, updates, and special offers that you may find interesting (unless you opt out).

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties that help us provide our Services (e.g., payment processors, shipping companies, etc.).
• Legal Compliance: If required by law or to protect our rights, we may disclose your information in response to legal requests, prevent fraud, or ensure the security of our network.
• Business Transfers: In the event of a merger, acquisition, or sale of INBTWN, your information may be transferred to the acquiring entity.

4. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Third-Party Links and Services

Our Services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

6. Your Rights

You have the right to:

• Access and Update: Request access to or update your personal information.
• Delete Information: Request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails or newsletters at any time by following the instructions in the email.

For any such requests, please contact us at privacy@inbtwn.co.

7. Canadian Privacy Rights

As we are based in Toronto, Canada, this Privacy Policy is intended to comply with Canadian privacy laws. You have the right to request information about the personal information we have collected, including:

• The categories of personal information we have collected about you.
• The sources from which this information was collected.
• The purpose for which we use your personal information.

You may also request to delete or opt-out of the sale of your personal information. We do not sell personal information and do not process such requests for B2B data.

To make a request, email us at privacy@inbtwn.co.

8. GDPR Rights

For individuals in the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Access, Rectification, Erasure: You can request access to, correction, or deletion of your personal information.
• Data Portability: You can request your personal data in a structured, machine-readable format to transfer to another service provider.
• Object to Processing: You can object to the processing of your personal data in certain cases.
• Withdraw Consent: If you have given consent for processing, you can withdraw it at any time.

To exercise these rights, please contact us at privacy@inbtwn.co.

9. Cookies

We use cookies to enhance your experience on our Website and App. Cookies are small files stored on your device that track your preferences, behavior, and interaction with our Services. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Services.

We may also use third-party services (e.g., Shopify, Google Analytics) that employ cookies. For more information on third-party cookies, please refer to their privacy policies.

10. Data Security

We take reasonable steps to protect your personal data, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that any data you transmit is at your own risk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use the Services after such changes, you consent to the updated Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

INBTWN
Email: hi@inbtwnstudios.co
Website: www.inbtwn.co